“We design, operate and market the measurably best value-added solutions. This is how we make our customers successful and our customers’ customers happy.” – that’s what it says in our Mehrwerk mission, but what does that mean in concrete terms?<\/p>\n\n
We are getting to the bottom of this question and would like to offer you the opportunity to get to know the individual services and benefits of our extensive value-added program better.\nThese include monetary benefits through reimbursements, exclusive events and services specially designed for everyday emergency situations that promise immediate and reliable assistance. <\/p>\n\n
A central component of the latter services is the emergency door-opening service.\nThis comes into play when your customers have locked themselves out – and, according to a survey by Gelbe Seiten Marketing Gesellschaft, this has already happened to one in four people in Germany.\nAll your customers need to do is call a hotline, which will be redirected to our in-house service center.\nFrom there, we immediately organize a local specialist company and then cover repair and travel costs up to max.\n500.00 euros per case. <\/p>\n\n
So if a door slams shut again unintentionally, you can take the hassle away from your customers and – as in the case of Nicole H. from Oldenburg (name editorially changed) – even provide a little happy ending.<\/p>\n\n
“I wanted to do a quick load of laundry in the evening and dashed into the cellar. When I came back, I found the door locked. But what made the whole story even worse: my two-year-old daughter was in the apartment and crying on the other side of the door – this short-term helplessness is not a nice feeling. I have to admit that I panicked a little. But then I remembered my supplementary cover and called the Service Center. They organized a locksmith for me. I was just so happy to hold my daughter in my arms again. Thank you so much that everything worked so quickly.”<\/p>\n\n
Do you want to offer your customers “more” and are considering introducing individual value-added services or even several value-added packages in your company?<\/p>\n\n