{"id":5250,"date":"2021-10-12T06:58:00","date_gmt":"2021-10-12T04:58:00","guid":{"rendered":"https:\/\/mwk.speckmann.com\/we-cover-your-call-center-costs\/"},"modified":"2024-08-05T19:09:29","modified_gmt":"2024-08-05T17:09:29","slug":"we-cover-your-call-center-costs","status":"publish","type":"post","link":"https:\/\/mwk.speckmann.com\/en\/we-cover-your-call-center-costs\/","title":{"rendered":"We cover your call center costs!"},"content":{"rendered":"\n<p>Yes, you read that right: We cover your call center costs!\nHow do we do that? <\/p>\n\n<p>Use your call center to generate telephone consent for a callback to present the new home protection without obligation.\nIn our existing campaigns, 90% of those contacted give their consent for this callback.   <strong>What exactly do we offer your customers?<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">Home protection<\/h2>\n\n<p>Home Protection provides immediate service for household breakdowns.\nWe organize rapid assistance within just 1 hour and cover the costs for: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Organization of immediate assistance and assumption of costs for tradesmen such as electricians, plumbers and heating engineers, etc.<\/li>\n\n\n\n<li>Door-opening service with assumption of costs, e.g. if the key is lost<\/li>\n\n\n\n<li>Key fob with your logo with lost property service<\/li>\n\n\n\n<li>Repair service for electrical appliances with 25 % discount<\/li>\n\n\n\n<li>Warranty extension for electronic household appliances for a further 2 years<\/li>\n\n\n\n<li>and much more<\/li>\n<\/ul>\n\n<p>We offer your customers this additional service <strong>free of charge for 6 months<\/strong>! In the current campaigns, <strong>between 40 and 60 % (!) of customers opt for it<\/strong>.\nAt the end of the bonus period, <strong>around half of these customers subscribe<\/strong> to the service at the special rate of EUR 7.00 per month. <\/p>\n\n<p>There are no investment costs and no additional burden on in-house capacities.\nYou receive EUR 60.00 commission for every customer who renews for a fee.\nDepending on how many customers respond to this additional offer during your inbound call, you generate the equivalent of between EUR 5.00 and EUR 10.00 per incoming call.  <\/p>\n\n<p>Not only do you refinance all calls, you also generate additional income.\nYour call center becomes a profit center!\nAnd you also measurably increase the satisfaction and loyalty of customers who have opted for the new home protection.  <\/p>\n\n<h3 class=\"wp-block-heading\">Our references speak for themselves<\/h3>\n\n<p>Our products are extremely popular &#8211; energy suppliers such as Mainova AG, EnBW, EWE, Stadtwerke Steinburg and St\u00e4dtische Werke Kassel are more than satisfied with our products.<\/p>\n\n<p><strong>Best practice example:<\/strong><br\/>What does tariff differentiation with value-added services mean?<\/p>\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\"> \nhttps:\/\/www.youtube-nocookie.com\/embed\/yo2TEoX-6EI\n <\/div><\/figure>\n\n<p><strong>Your customers say THANK YOU!<\/strong><br\/>With this rewards program, you create a special emotional bond: the end customer feels that they are in good hands and understood by you as a &#8220;switcher&#8221;.\nIn this way, we help you to strengthen customer loyalty, reduce the switching rate and generate additional income. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, you read that right: We cover your call center costs!<br \/>\nHow do we do that? <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[124],"tags":[165,129,178,127,137],"class_list":["post-5250","post","type-post","status-publish","format-standard","hentry","category-news-en","tag-cross-selling-en","tag-customer-loyalty","tag-product-differentiation","tag-value-added-service","tag-yield-increase"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Avoid call center costs - We cover your call center costs - Mehrwerk \u2013 Umsatzplus mit Mehrwert!<\/title>\n<meta name=\"description\" content=\"Mehrwerk covers your call center costs. 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