Value-added service of the month #1: Emergency door-opening service – Mehrwerk
“We design, operate and market the measurably best value-added solutions. This is how we make our customers successful and our customers’ customers happy.” – that’s what it says in our Mehrwerk mission, but what does that mean in concrete terms?
We are getting to the bottom of this question and would like to offer you the opportunity to get to know the individual services and benefits of our extensive value-added program better. These include monetary benefits through reimbursements, exclusive events and services specially designed for everyday emergency situations that promise immediate and reliable assistance.
A central component of the latter services is the emergency door-opening service. This comes into play when your customers have locked themselves out – and, according to a survey by Gelbe Seiten Marketing Gesellschaft, this has already happened to one in four people in Germany. All your customers need to do is call a hotline, which will be redirected to our in-house service center. From there, we immediately organize a local specialist company and then cover repair and travel costs up to max. 500.00 euros per case.
The emergency door opening service ensures a happy ending
So if a door slams shut again unintentionally, you can take the hassle away from your customers and – as in the case of Nicole H. from Oldenburg (name editorially changed) – even provide a little happy ending.
“I wanted to do a quick load of laundry in the evening and dashed into the cellar. When I came back, I found the door locked. But what made the whole story even worse: my two-year-old daughter was in the apartment and crying on the other side of the door – this short-term helplessness is not a nice feeling. I have to admit that I panicked a little. But then I remembered my supplementary cover and called the Service Center. They organized a locksmith for me. I was just so happy to hold my daughter in my arms again. Thank you so much that everything worked so quickly.”
Test the door opening emergency service free of charge now!
Do you want to offer your customers “more” and are considering introducing individual value-added services or even several value-added packages in your company?
Then see the added value of our services and packages for yourself and test a product of your choice free of charge for a year!